Jerry D.

After a short chat with a sales rep who contacted me, our organization chose to ignore Glassdoor's sales pitch. Nothing rude, we just did not respond. Shortly thereafter, we were contacted by another sales rep, noting that we had a great increase in traffic to our site. We did not reply. Then, it happened again, with a different sales rep. Within one year, we had three of their sales reps contact us, and they always had a misleading link in the email to get our eyes on our Glassdoor reviews.
They are not permitted to share that we do not look good on Glassdoor, apparently, but they do all they can to get us to see how our company looks horrible. After reading reviews and discussing with a sales rep, I'm positive it is because of how they manipulate the placement of the reviews, as in which reviews are seen on the landing page, which are seen first, etc., and it left me with no other question for the sales rep but to ask- how can I get these bad reviews taken care of? Some are manipulative and flat-out false, and some are clearly not even related to our company. They can't do anything except sell sell sell, because no emails or phone calls are returned regarding conflicting information and so on.

If you're curious, for around $1000 per month they'll dust those reviews under the rug and promote your best reviews to the top. Furthermore, you'll need to pay to post jobs with Glassdoor, because then they'll find reviews from people who have held the job you're hiring for, and they'll stack the landing page so that the best of the best are sitting right next to the application link. That is what you get for your money. The icing on the cake is that they'll send us monthly analytics proving that they've influenced x amount of candidates to apply with us, using the exact method outlined above, and thankfully for them this cycle never ends.
The moment a company pulls the plug on Glassdoor, it goes back to looking terrible on Glassdoor's site and all previous effort and funding is lost. How is this not illegal? Isn't this a form of blackmail?