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Austin C.

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Experience: Computers & Technology

Member since March 2020

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1 Review by Austin

Could someone please help me get in contact with a live person from customer service?

Ive emailed them countless times, I paid over 100 dollars to have my phone unlocked. The IMEI is not blacklisted, its all clean and legit. The process started on july 2019, and I just checked again, like i have over and over and still the status bar is filled but each month i am left an automated email saying that its taking longer than usual. I have emailed the customer service email address over and over and over with hopes that i could atleast get in contact with someone and not an automated email.

All i would like is to come to a reasonable solution to this, I would change my whole perspective if someone would reach out to me and fill me in what the issue is, and an offer to resolve this matter.

Im very understanding, and have been very very patient with all of this.

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Heather S.

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