After reading other reviews, mine is just one of MANY of the same exact issue!!
Debra (a sales rep) called me and offered me basic paid facebook advertising. I told her over and over again that I was not interested and why I wasn't interested. I was very polite, and even listened to her rebuttal. She continued to not listen to anything I was saying - just going with her script. I then stopped her and told her that I felt like she wasn't listening to any of my concerns. She proceeded to ignore me and kept going with her scripts - it almost made me think I was talking to a sales robot - if she hasn't laughed a few times and used my name, I would have surely thought she was. This happened 3 times, and I finally told her it was rude to ignore what I was saying and had to hang up. Almost laughable the way she pushed right through me feeling offended and ignored to keep on with her sales pitch. I might have considered looking into them but after Debra's incident, not only will I not be a client, but I will actively urge people not to use Trailhead.