I ordered new brake Parts for my 88 ford EXP and Rock auto is both refusing to ship and refund the order. I was emailed by rock auto stating that do to a open return that they can not send the items bought or refund me. I recently bought Lift supports struts and a MAP censer for the car both arrived defective and I opened a return, that return they view as being invalid and as such will not take a return or ship the items I bought. I canceled the order via my account on rockauto.com and they still refuse to refund me.
I opened a new account and made a order and they caned that order without refunding me too.
I'm out both the prince of the brakes and struts. a 180$ in all. I never receive what I bought and I was emailed by rock auto stating that they will not ship me anything or refund me.