- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I have been a customer of Zazzle for several years and never had an issue. For Christmas, 2016, I ordered a customized T-Shirt for my husband. When it finally came, it was wrong. They eventually corrected it but I was not able to give it to my husband at Christmas. Because I had been pleased with them in the past, I chose to give them another try for Father's Day. I ordered in mid May and was advised by email I would get the product by May 26th. By June 1st, when the product was not here, I contacted them via email and I was told the product would be sent expedited at no additional charge. Father's Day came and no gift. So, fool me once, shame on you, fool me twice, shame on me. I will not use them again.
Audrey K.'s review of Zazzle earned a Very Helpful vote
Audrey hasn’t received any thanks yous.
Audrey doesn’t have any fans yet.
Audrey isn’t following anybody yet.
Empty.
Hello Audrey,
I am so sorry to hear about the delay with your most recent order. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I'll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Christine