Amazon used to be this amazing company from a customer standpoint, but now that it has shut down most of its competition and continues to grow, the company is starting to tank. Prime is no longer Prime as you're paying more for it and receiving less. Two day shipping is a lie, it's more like 4 or 5 day or whenever they feel like it shipping. Returns are more difficult to make and their product pricing is steadily increasing. The media and entertainment portion is a joke. This includes both the tv and music portion. I have increasingly found better products and prices fro other companies and I am seriously considering cancelling my Prime membership. After all, what's the point if you're paying for shipping by paying a higher price and receiving it days later than the "guaranteed" delivery date?