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ATTIYA L.

1 Level 1 Contributor
  • 3 Reviews
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Business, Shopping, Clothing & Fashion

Member since April 2020

  • Reviews

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Review Distribution

3 Reviews by ATTIYA

9/26/20
I did three transactions with ALIBABA, the cost of which were successfully debited from my account around the 28th August 2020. Around the 7th September Ali Express debited my account for $18.36TTD ( which is about $2.62 USD to $3.06USD) and later on that same day also debited $1,405.89TTD (which is about $200.84USD to $234.32USD). I do not have any account with Ali Express, I never entered my card number on their site. I never purchase any product or service from Ali Express. A company called NORDIC was also debiting and crediting my account. ( when i googled Nordic... I saw that ALIBABA is also affiliated with this company.) In the end Nordic returned my funds but Ali Express has not.
ALIBABA owns Ali Express and I believe that this is the only way that Ali Express could have gotten my card information.

This was my first time conducting business with ALIBABA and I am very disappointed and disturbed to have this happen to me. Especially since my transactioms had nothing to with Ali Express yet they debited my account.

My name is Attiya Liverpool
My bank is JMMB (Trinidad and Tobago)
And it is a VISA debit card that was debited.

Kindly investigate quickly and return my funds to me.

$1,424.25TTD is a lot of money for me to lose. I would like it back immediately.
9/26/20
I did three transactions with ALIBABA, the cost of which were successfully debited from my account around the 28th August 2020. Around the 7th September Ali Express debited my account for $18.36TTD ( which is about $2.62 USD to $3.06USD) and later on that same day also debited $1,405.89TTD (which is about $200.84USD to $234.32USD). I do not have any account with Ali Express, I never entered my card number on their site. I never purchase any product or service from Ali Express. A company called NORDIC was also debiting and crediting my account. ( when i googled Nordic... I saw that ALIBABA is also affiliated with this company.) In the end Nordic returned my funds but Ali Express has not.
ALIBABA owns Ali Express and I believe that this is the only way that Ali Express could have gotten my card information.

This was my first time conducting business with ALIBABA and I am very disappointed and disturbed to have this happen to me. Especially since my transactioms had nothing to with Ali Express yet they debited my account.

My name is Attiya Liverpool
My bank is JMMB (Trinidad and Tobago)
And it is a VISA debit card that was debited.

Kindly investigate quickly and return my funds to me.

$1,424.25TTD is a lot of money for me to lose. I would like it back immediately.
4/1/20
I intended on purchasing one exercise equipment from this company on Sunday 2nd February 2020. I accidentally pressed the "purchase" tab a second time immediately after making my first purchase. I then notified them a few minutes after when I realised that I accidentally made a second purchase. They replied stating that they cannot cancel or give refunds on items that are on sale. I asked if an exception could be made based on the circumstance that I reported my error before they even shipped the item. They responded apologizing for the inconvenience but still stated that they could not cancel the order nor reimburse me.

The packages were suppose to be delivered between 17th February and 25th February 2020. By the 2nd March, I had to send them a message informing them that I did NOT receive my packages and that I was generally disappointed with their service. They only responded to my disappointment with their service on 4th March 2020. I then had to reply asking them to address my delivery issue on 4th March 2020. They replied on the 11th stating that it should have been delivered already and that I should contact my postal office. I contacted there before I sent the email inquiring about my package because I could not believe that it would take that long. When I checked the tracker on the site it is still stating "on the way" and at the bottom "we're sorry for the delay".
Today is Wednesday 1st April 2020 and I still have not received my packages.

I am feeling like they stole my money.

I was scammed.

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