I did three transactions with ALIBABA, the cost of which were successfully debited from my account around the 28th August 2020. Around the 7th September Ali Express debited my account for $18.36TTD ( which is about $2.62 USD to $3.06USD) and later on that same day also debited $1,405.89TTD (which is about $200.84USD to $234.32USD). I do not have any account with Ali Express, I never entered my card number on their site. I never purchase any product or service from Ali Express. A company called NORDIC was also debiting and crediting my account. ( when i googled Nordic... I saw that ALIBABA is also affiliated with this company.) In the end Nordic returned my funds but Ali Express has not.
ALIBABA owns Ali Express and I believe that this is the only way that Ali Express could have gotten my card information.
This was my first time conducting business with ALIBABA and I am very disappointed and disturbed to have this happen to me. Especially since my transactioms had nothing to with Ali Express yet they debited my account.
My name is Attiya Liverpool
My bank is JMMB (Trinidad and Tobago)
And it is a VISA debit card that was debited.
Kindly investigate quickly and return my funds to me.
$1,424.25TTD is a lot of money for me to lose. I would like it back immediately.