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1 Review by Atomix

iHerb

iHerb

6/24/15

Before ordering, I asked iHerb if they would make sure the order was shipped with instruction "Recipient will self-clear" to avoid brokerage fees. But iHerb just shipped as usual, and DHL charged me $18 in extra fees (including about $3 in taxes, which is unavoidable). I complained to iHerb, and they reimbursed me $8, leaving me with the rest. The iHerb staff got very picky and legalistic, instead of taking full responsibility. I won't do business with them again.

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