Athena D.’s Reviews of RoseWholesale & more

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Discount Clothing

“Stole my money when I returned an item”

3/7/19

Stole a good $12.00 out of my refund that was supposed to be returned to me upon sending the item back. The item was nothing like the pictures online & so thin it wasn't even worth buying. Customer service is horrible. There are no follow ups & they delete your corresponding messages so as to make it seem like they never even spoke to you. I've called & called & I have been lied to numerous times. Stay away from this company seriously.

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CustomerService R. – RoseWholesale Rep Over a year old

Dear Athena,

We are sorry that you were not satisfied with your order.

We do provide very accurate product descriptions on all of our product pages.

We have 30 days for warranty, if customers are not satisfied with the items they receive, we can easily arrange an exchange or refund within 30 days.

Please kindly review our warranty policy here: https://www.rosewholesale.com/m-article-id-16.html

Please kindly offer us the order number to have a check for you.

Awaiting for your reply.

Many thanks,

Rosewholesale Customer Service Center