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astic s.

Contributor Level

Total Points
82

1 Review by astic

  • TravelUp

11/11/18

Booked my ticket. Was then informed the flight times had changed which made it impossible to make my connection. Asked for a refund was told;-
"I would like to drawer to your attention the following section taken from our terms and conditions:
In accordance with EU Regulation 2111/2005 we are required to advise you of the actual carrier operating your flight/connecting flight/transfer. Any changes to the actual airline will be notified to you as soon as possible. Such a change is deemed to be a minor change..."
And therefore no refund. Terrible company. Be aware.

astic Has Earned 2 Votes

Astic S.'s review of TravelUp earned 2 Very Helpful votes

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