Astha J.

Really Disgusting! This is the condition of National Capital Region, the biggest frustration people facing here is conveyance and moreover traffic. Nobody is hell bothered about 9-10 hours of jobs extending to 12, 13, 14, 15 hours and so on.
A person going to office or market thinks to book Uber/ Ola, the first question the driver asks is DROP KAHA KA HAI- i. E. Where is your drop location. Whereas, its clearly mentioned in Ubers rule book that the driver is not suppose to ask the drop location, not a big deal the rules are as fake as the company is. After waiting for 10-15 minutes, either the driver switches his mobile off, or standing at one position he will say that I am not able to track your location or even he will just sit over it and cancel the trip after 15 min with no intimation. This is not something that happens once or twice a week, this is something that happens twice/ thrice a day. Then for all the cancelled trips they will deduct 80/- (per trip), now if a person doesnt have the time to write them the incidence happened, they will not even return the money back.

Even after my last complain to uber, I attached the screenshots and sent them, these people apologized and gave me vouchers to close the matter and said that this will not happen again. But what next, everytime I should write them such detailed mail so that they pay attention to this, they dont even have a customer care. Moreover the driver has the guts to say that JAO KAR DO COMPLAIN or Okay, Jisse kehna hai kaho. Because what worst, just that they will not get the days incentives, nothing more then that. Everybody is just into money printing business, and who is the sufferer, just the common man.

Frustrated person, at last when goes to an auto wala so either he will be on strike or he asks for money as per his choice, because there are no rules. Nobody is there to check. Why is the common man working so much, just to get frustrated and depressed, for he is helpless for so many things and at last he should be happy that he has money to get admitted in a branded hospital. Anybody in India can strike for any non sense thing demanded, what should a common man do. Leave all his work and strike for the thousand things that he has to face because of wrong people into business. What is the government doing.

Meru and mango are out of business because of uber and ola. If this will be the case, the day is not far off that even uber and ola will be out of business.