CAUTION!
My recent experience:
Country: Azerbaijan, City: BAKU
Car Booked: equivalent is acceptable but giving 5 seater when i have booked a Van (8) seater is like? Dude, please.
Punctuality: ahh;; 4 Hours and counting and finally got my car after 4.5 hours of delay
Return Time: Company told 4 traffic violations in last two days; the guy showed me an online mobile app; told me 300 Manat is the fine value. I pushed them to see the fine on police portal - fine was only Manat 120; When i refused to pay extra company told ok pay 220;
(PS: if a company/car rental - pays fine in 3 days they also get 10% discount in Azerbaijan.)
Anyways matter got heated up and i told them i will pay 120 at the police station; (these companies will buy time because you might be at airport and are time bound. I was lucky i had 180 minutes before my flight departs). He was giving me excuses that police will take fine from owner only etc etc; Anyhow my Wife approached a cop; but then things turned. He immediately showed me full mobile apps and told these are last month dates and not for the period i rented the vehicle. He was sorry and from 4 Fines to 300 Manat to 220 Manat to 0 fines --- 0 manat. (300 manat = 180 USD). Not a small amount.