Developed in part with a grant from
the National Science Foundation

Member since October 2013

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 233

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Ashur

Ticketmaster

Ticketmaster

10/19/13

I called in and received the absolute worst service. The tickets that were transferred to me under the auspices of your website were fraudulently purchased. Once you discovered the fraud, three weeks ago, you notified the perpetrator himself and did not notify the actual supposed ticket holders. Thus, on the day of the event I am unknowingly without tickets.

It should be your responsibility to notify current ticket holders if they have been misinformed. I will do everything in my power to avoid using your system and will avidly convince others to do the same.

When I called in you were unhelpful and unwilling to make any reparations. If this is what you call customer service, you are one big joke that is destined to fail as more accommodating and flexible companies inch their way into your customer base.

Why build a transfer option into the framework of your website if you are going to jack to protect your customers from Fraud.

Ashur Has Earned 1 Vote

Ashur B.'s review of Ticketmaster earned a Very Helpful vote

Ashur hasn’t received any thanks yous.

Ashur doesn’t have any fans yet.

Ashur isn’t following anybody yet.

Similar Reviewers on Sitejabber

darrels13
6/2/19

Saw a notice about a concert I was interested in and tried all four browsers on my computer,...

leslyr4
4/17/19

I must say the customer service is really poor. I had to call three times to deal with the...