I had placed an online order, As per the agreed delivery commitment, they suppose to deliver on 12/Feb/2022. There was no communication. When contacted on the 12th they said there will be a delay of 2-3 days. As I had to give a gift, I was disappointed and I asked I wish to talk to their manager, they said he will call you and the executive had promised there will be a callback. Since then there is no call when I tried to call, the call never goes through. Also, I have written a mail and a couple of follow-ups. NO Response to my mail. This appears to be a clear cheating case by so-called professional Jewellers.
Please don't go by the name. Don't trust these guys.