Thumbnail of user ashleyy25

Ashley Y.

Contributor Level

Total Points
179

2 Reviews by Ashley

  • Lucy in the Sky

8/3/21

I placed an order for three dresses. One of them arrived on time, the other a week late, and the third one never came. I contacted them and they offered me a $25 discount if I was willing to wait for the last dress. It's now been two months and still nothing. I found them through an ad on Instagram and was a bit skeptic to purchase from them. I should have believed my intuition. Save yourself the trouble and buy somewhere else.

Products used:
Three dresses

Service
Value
Shipping
Returns
Quality
  • Clarisonic

4/24/18

This is the worst product I have ever bought and the customer service is horrible. I bought a Mia 2 in 2012 and 2 1/2 years later, it stopped working. I bought another one since it was out of its warranty and just a little after 2 years of purchasing it, it would turn on randomly and eventually the button stopped working. I called customer service and they asked me to send a photo of the device. I emailed them with the requested photos and did not receive a response back. I followed up with them 1 week later and still no response. This product has broken twice right outside of it's warranty and I'm expected to pay $200 for a new clarisonic every 2 years on top of buying the brush head replacements? I will definitely not be purchasing another clarisonic ever again. This product is garbage and their customer service is even worse. You can't even get a hold of their employees.

Ashley Has Earned 19 Votes

Ashley Y.'s review of Clarisonic earned 19 Very Helpful votes

Ashley hasn’t received any thanks yous.

Ashley doesn’t have any fans yet.

Ashley isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user madc55
4/13/24

My dress didn't even come after a whole month after, and there is no tracking number after the...

Thumbnail of user abynguyen.838
4/8/24

Honestly the dress is cute and looks like the picture. It fit me well but the quality was giving...