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I ordered around the Christmas holidays (2019). My item failed customs inspection, was sent back to the seller, and the one time I got a response back from Katy Craft they said they would contact their post office.
I have written them several times, and only twice got a response, which was not helpful.
They're number does not work in the United States.
On my account it says my order was fulfilled, but I never received it nor did I ever get a refund.
Do not waste your money on this horrible business!
Tip for consumers:
Do not use this site! It is a major rip off!!
Products used:
I tried to use customer service dozens of times, but never got answered.
Ashley W.'s review of Katy Craft earned a Very Helpful vote
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Empty.
This place does NO returns or refunds! At best they ask you to return your unwanted item to...
Scam! They sell s#/t and they do not refund! Please avoid. I have reported them!
