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Ashley T.

  • 1 Review
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Experience: Art & Design, Clothing & Fashion

Member since July 2020

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1 Review by Ashley

7/1/20
This company is Terrible they never respond to emails here it is the 1st of July and we're supposed to go to Miami in about 2weeks and nobody is responding or updating me on the show that I rightfully paid for. You would think that I would of heard something by now. This place is a scam I will not recommend this place to anyone. Communication is the worst. I was told they would update me in June still nothing. I definitely learned my lesson. This is the only way I'll get a response is if I leave a bad review and its ashame it had to come to this, but I am running out of patience the show is in 2 weeks and nobodys communicating do yourself a favor and stay away from luxe Scam Scam Scam!!!!!
angelaj141
Angela J. – LUXE Brand International Rep
Hi Ashley,
Thank you for your message as we take all posts seriously and look to keep an open dialogue. Please excuse the delayed response per our email that we sent out to everyone early states that we are working on a limited schedule and answer email and messages in the order that they are received. As far as your raised concerns, we were waiting on approval from local officials due to restriction with Covid19. We have to work with the local officials in Florida to see if would be able to host a large event. However, with the large scale increase of infection with Covid19 cases, we will be sending an email update to postponed this upcoming event. Therefore, we are not running a scam but dealing with this unprecedented time to the best of our ability and value everyone's patience in this matter. Check your email shortly!
Best,
Angela

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