Ashley T.

Recently, I bought a massage voucher (iBalance) from Groupon only to realize that Groupon doesn't do any research on the business and takes 50% of the sales! I was thinking I was purchasing through a credible business who has done their research and was selling me a professional service. My massage place was difficult to get a hold off and when I finally did the "owner" cancelled twice and attempted to cancel a third time. When I arrived to my massage place, it was in an industrial area (I felt unsafe as a woman), on the second floor of a dirty gym, old and unclean and the owner told me he didn't finish his schooling. I actually walked out of my massage in pain. The owner also told me that he was getting constantly harassed by the Groupon reps to make more sales and that he would redeem all 5 of my massages RIGHT AWAY (even though I just had the one). That way, they both get paid out for all my massages. I was in shock. I wasn't intending on going back for another massage but it is horrible to see that both businesses- Groupon and iBalance massage- work hand in hand to take advantage of people's hard earnt money. Never again do I intend on purchasing anything from Groupon!