Where do I begin? How about with simple and free advice:
Do not -- under any circumstances -- use WyzAnt. Do not glom onto their site's "Reviews and Testimonials" bc these are ridiculously contrived and designed to suck you in (hear that sucking sound??). Instead, do your homework and read ALL the negative reviews on Yelp, SiteJabber, Consumer Complaint Board, etc. Knowledge is power so be knowledgable about the abhorrent business tactics used by WyzAnt. Be smart, be wise, use TutorZ instead. I did and what a world of difference.
I had a horrible experience with WyzAnt in seeking a tutor. Recently, I logged in and left a message for a tutor. WyzAnt emailed saying "based on your previous requests to close your account, we are unable to provide you with an active account moving forward."
The funny thing is, I never attempted to close my account and it would not occur to me to do so.
When I asked for proof that I requested my account be closed, WyzAnt emailed me saying their "......decision to close my account was made in accordance with their terms and conditions, which are available for review on their website."
Seriously?!? WyzAnt can't even explain it to me?? I now have to decipher their legally-written Terms of Service in order to figure it out?? I'm left more stymied than before. It is obvious WyzAnt's email notification is a formal one and certainly not one tailored to me.
I notified WyzAnt again asking them for proof that I attempted to close my account. They responded they "could not help me" and that they were, "finished discussing the matter and no one from their team would engage in conversation over this matter." Literally. It left me thinking, "What the ?!?" The only reason -- and it's a lame one -- that I can think I was banned is because I ended up never using their services. If this is true, what a ludicrous and ineffective business model they have.
WyzAnt is an extremely unforgiving company, so be careful. They are completely unwilling to work with unhappy customers or engage in a resolution. This is NOT a way to do business. They desperately need to change their business model or it will be catastrophic for them. Their customer service is atrocious. Whether you're a tutor seeking work, or a student in need of one, I implore you to not use WyzAnt. Log onto TutorZ instead and be treated with courtesy and respect, qualities WyzAnt simply does not possess.
Be careful when logging onto other tutor sites that appear not to mention WyzAnt as an affiliate or partner because as soon as you click "Send," WyzAnt pops up, and if you've been blacklisted like me, and you think you're going on a site to circumvent WyzAnt, you're not. Now, THAT'S a sneaky way to do business.
Be smart: Beware!!
Be smart: Use TutorZ!!