This was really messed up. I spent DAYS carefully building my shopping cart and shopping for myself and my family (gifts). I finally placed the order, and received a confirmation email. Almost a whole WEEK later, I started to get worried because I received NO update about my order. So I reached out to the "chat" option on the website. She told me "Sorry, it seems like your whole order is out of stock."
Like, what? What on earth? So they would have never informed me unless I reached out to them? A whole week later? This was messed up and so irresponsible of them.