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Member since May 2019

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1 Review by Ashley




I was so excited when I signed up for Ipsy, i carefully designed my profile and provided all the information required, I even purchased a full-size add-on to be sent with my glam bag. I waited eagerly for my first bag to arrive... it never did. After many attempts at contacting Ipsy's nearly useless customer service, they re-shipped my order. I finally received my bag an entire month later- without the full-size add-on I purchased. (Not to mention my disappointment with the glam bag itself- the products are way smaller than they look online and I expected better quality). Now I'm trying to contact customer service AGAIN to figure out why I paid over $20 for a non-existent add-on. On top of all of this, I just previewed my May glam bag (second month of my subscription) and they're sending me the EXACT same highlighter that was in the April bag. Cool.

Ipsy is a mediocre, misleading company and there's no question I'm canceling my subscription (let's hope I even can ).

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