I ordered a fold out couch/bed in May 2021 and have waited for it til July, I emailed and received an email back saying to be patient. I called every mail company possible and the tracking # said 4oz. Come on, that's not what a bed weighs. This was for my autistic son and I got scammed. I WILL get my money back! Stop fu€king with peoples money! I'm so mad, I'm ready to take a road trip to find them! And I'd give a 0 if it allowed me to!