Ashley O.

I wish I could give them 0 stars. I am a college student and had to get this for my class. Luckily it was free for a couple of months but afterwards I started having to pay a good $40. I called many different times trying to cancel after my class was finished. They would keep me on the phone for nearly an hour each time just saying that they were going to change my subscription instead of canceling. It was so frustrating and I did not have the money for it. It's been a year since I first had to sign up for it and my dad finally had to call for me because they wouldn't listen to me no matter how firm I was being. This was the most frustrating thing to deal with and I ended up spending more than $100 on something that I did not touch after March 2020. The customer service reps must work on commission. Completely unfair and such a scam of a website. The only way to cancel is by calling so be careful when subscribing.