Ashley M.

Bought shoes online, supposed to be delivered by September 13th. Today is October 3rd and package still has not arrived. Asos can give NO information other than they are looking into it. Just to get them to email me took 3 separate emails and chat sessions. Now they are telling me to contact the post office to find out where it is?!? No. Will never order from them again. Good riddance.

TERRIBLE customer service, buyers beware. I ordered and paid for an
IPad Air 32 gb and they sent me a 16 gb and refuses to exchange for the correct product... makes absolute no sense to me. Even if out of stock they have the capability
Of buying the correct model from any retailer out there but they refuse and couldn't even
Give me a reason why. Will never shop at groupon again.