Ashley M.

I purchased an Ionic for $250.00 in October 2017. At first, the battery was great. You could get about 5 days out of it. However, by June 2018, there were issues with both the battery and the screen. FitBit makes you go through a series of basic steps (reset, charge in a different outlet or through a PC). Really, it's just some textbook steps you've certainly already tried. Naturally, those didn't work so FitBit replaced my Ionic in the summer of 2018. Now, just 10 months later, the new Ionic will not hold a charge for more than 24 hours. If you want to spend $250 every 8-10 months, this is the tracker for you. Otherwise, please spend your money on a better product.