We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Ashley j.

  • 1 Review
  • 4 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden

Member since November 2017

  • Review

    1

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    184

Review Distribution

1 Review by Ashley

11/18/17
Website advertised free gift with purchase but won't honor. Said it was a mistake. I bought merchandise in good faith that I would receive the free offer. Very bad customer service. I had a screenshot of the ad. Jesse says he is supervisor and there is disclaimer on their website. He was rude too. Guess what? Not my problem they made a mistake, not me. Lost me as a customer. Never again. I'm returning my purchase too.
judye16
Judy E. – Williams-Sonoma Rep
Hello Ashley,
I'm sorry to hear of this experience. I would like to look into this. I have sent you a private message. I look forward to hearing from you.
Sincerely,
Alison
Williams-Sonoma Social Media Team

Ashley Has Earned 4 Votes

Ashley J.'s review of Williams-Sonoma earned 4 Very Helpful votes

Ashley hasn’t received any thanks yous.

Ashley doesn’t have any fans yet.

Ashley isn’t following anybody yet.

Similar Reviewers on Sitejabber

howardk96
5/23/20

Ordered three trays. One was damaged. Been waiting two weeks and do not think my tray was mailed...

nadiyas5
5/7/20

I ordered frying pan in April. It said it will be delivered August 31 LOL Then after 4 emails...