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1 Review by Ashley

10.6K Views
6/17/21

The worst experience I have EVERRRR HAD ordering from ANY COMPANY ever in my life. Literally Shein has better customer service and buying experience than this company.

I ordered invitations and they sent me someone else's. They sent that person someone else's. Someone else received ours, and they received someone else's as well. So they literally sent 30 people the wrong invites.

They said they would send a replacement and sent those to the wrong address as well.

The third batch they never even ordered so we sat another week waiting for them to arrive and they never even placed the order.

DOOOO NOTTTT ORDER HERE!

STILL WAITINF FOR MY REFUND.

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zazzles1
Zazzle S. – Zazzle Rep

Hi Ashley,
We are very sorry to hear of the issues that occurred here and for all of the inconveniences that it has placed on you, that is certainly not the customer experience we strive for! We will of course delve into these issues to ensure such things are minimized in the future and that we can provide the best customer experience possible! I can see that your refund has now been processed and will be with you in due time! If you need anything more, we can be contacted directly at social@zazzle.com.

Thank you,
Ryan

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