Ashley D.

This is not a real company. I had two emails from this company. Notice the subject title change and content change - yet for the same company. Also, same first name, different last night. That alone on top of all the negative reviews tells me all I need to know. Beware - this company cannot be trusted.

I placed an order to be delivered to me on Monday (4/10/2023) between 2-4pm. My order never showed up. I contacted Sam's Club through the chat service where they were of no help. They had offered an $8 gift card when the delivery was initially late as compensation. 30 minutes prior to my store closing I contacted them again, they promised a delivery TODAY (4/11/2023) along with another $10 gift card for compensation. They have failed to deliver the gift card and have yet to deliver my order. Every time I get on chat to talk to someone they refuse to actually assist and disconnect without notice because they don't want to help. There's no way to avoid this or file a complaint about it. I went to cancel my order and there is no option to and was ineligible for a return. I can't return something I never even got! Apparently, they can't get a driver to deliver the order. I paid Sam's to deliver, not a 3rd party, so that is an issue for them to figure out to get my delivery to me on time. Each agent has refused to cancel and refund my order. I want a full refund and at this point. Our family has been a member for over 30 years and this is how Sam's treats their long-term members. Oh, and I've tried calling my local Sam's Club over and over and over - nobody ever picks up the phone! Absolute worst service! How does Walmart have better customer service and they're the same company?!

I have to say, I am very disappointed with your seller, Susan Key, (all details have been sent to you via email)

I am a small business owner on Etsy, so I understand the importance of running a small business. I also understand the importance of being honest. I am also an independent sales consultant for my own ventures and I know my company sure wouldn't allow the behavior that Pampered Chef is allowing from Susan Key.

Susan made a purchase from my Etsy shop for a digital file. However, if you check in my video and attached screenshots, she downloaded the file, then proceeded to very rude because I am assuming she changed her mind. Because I wouldn't do a service for her that I do not offer, she then decided to write FALSE feedback then proceeded to talk quite rudely letting me know she was leaving bad feedback for not giving her what she wanted (in a sense, you can read the message for yourself to see) I have sent them to your customer service and am happy to provide them to anyone interested.

While my business transaction may not interest you, she is clearly using your name in her disgusting responses and actions, thus making your brand look quite bad. I know my consulting company would frown upon this behavior and the fact the Pampered Chef allows someone who is dishonest to use their name and act this way with such poor and dishonest business ethics is such a shame. You are a brand I did admire, but the behavior of your own consultant as I have shown is truly disgusting and disappointing.

On Oct 30,2020 I placed an order at HP.com for a new computer after I lost my previous computer in Hurricane Zeta. It took nearly a month before shipping after a delay. Once shipped, it took longer than it should have, after I paid for expedited shipping. Luckily, I received the $9.83 back since the computer clearly was not expedited as I paid. Unfortunately, though, the Fedex driver left my package on the side of my house in the rain rather than on my front covered porch. Upon opening it I noticed there was some moisture on the screen. I immediately contacted HP customer support. I want my computer, however, I paid for brand NEW, undamaged and simply want some type of compensation for this and now all these issues. I have been going back and forth with a customer service agent named Barbara who has been of no help at all. She first wanted pictures, which I totally get, but it was DAYS later before I got a response and that cardboard fell apart by them. So it was trashed. Now, nearly a week later, she wants photos of the computer screen... that has already had a chance to dry after I set it in rice. I was also told there would be a 15% restocking fee to return the DAMAGED item they sent. Again, I am happy to keep it. I need it for work. However, I do request a partial refund because I received a damaged item. Nobody was even home. The shipment said a signature would be required and gave the new delivery date. The conditions they left it out, if you looked up, would show it had been raining literally all day on the day it was delivered. So there was no excuse for Fedex to leave it out as they did. However, I, as the customer who paid $2,457.86 for this computer to be brand new and delivered in perfect condition, should be treated much better than this. Because of Fedex and HP's negligence I should be refunded some of my money back as I do not know what damage that moisture did or will cause any issues long term. Additionally, the customer service has been insulting and a joke to say the least.

I had been an affiliate with Amazon for YEARS from early on when I started blogging. I always followed their guidelines and reached out whenever I had questions. About a year ago (give or take at this point) I received a notice from Amazon that I was removed from their affiliate program for "violating their guidelines" and to correct the issues to avoid the account closure, but it was not clear nor did it state exactly WHY or WHAT I did. I responded and asked for an explanation several times and NEVER received a response back. About a month later, after NO response from them (via both responding to the email and contacting them through the contact form on the Amazon associates dashboard, I got the official notice of the closure to my affiliate account. Again, no clear explanation.

To my knowledge, I never actually violated their terms. I always left the disclosures, etc. If I did actually violate their terms, as they claim, why would they never respond to my reply? It comes across as a complete setup to get free advertising then using a false claim to not have to pay people. I've heard of this happening to quite a few others as well. Amazon has proven over the years to be a dishonest company and clearly doesn't treat it's employees nor affiliates well. Everyone is just another number to them.

Order Date: 8/2/2017
Order No.: *******
Internet Order No.: **************

I placed an order for the Goosebumps TV Series Slappy the Dummy Prop Replica. It said it would ship in September 2017. Here it is, the end of October 2017 and I am being told NOW it will not ship until November 2017. I want to cancel my order and have a 100% FULL REFUND since they are not fulfilling their promise. The customer service has been HORRIBLE. I originally wanted a credit for the delay, but it is excuse after excuse. So I decided to cancel my order and take business elsewhere. The service agent on the chat named 'Donald' claims he canceled my order. Yet, no email confirmation went through. He then is trying to get all sorts of information. I just want my order canceled and to be done with this dishonest company with all their false advertising!