ashley a.

I bought 3 things for $27 and free shipping all new with tags. The pictures were perfect, condition, etc. I get the confirmation after payment that has a price of $4.80 for each item and "final sale" written next to that meaning I can't return them and then $6 for shipping. Two of the items were perfect, and one had picks and peels over the collar, down the zipper sides, puckering, and then bare spots at the bottom. It looked like it had been worn for months. I tried posting the pictures and the problem, and they tell me to send the email address the information. That's it. I would either get my money back in the form of a store credit, or have to pay $8.90 for a processing fee for it to go back on my card. Pathetic. I highly recommend you buy from Swap.com instead, and sell on ebay or a similar site.

I had one trying to recruit me via LinkedIn. I have posted, "NO MLMs" in my headline. She completely lied saying this was her, "consultancy project on immunity and autoimmune issues in women". She obviously researched me and saw my posts about being an AI patient. I was never told the company
Name until she did her very pushy presentation. Not only did she try to recruit me, she lied again about a few of the facts in what these products do. I know because I'm not ignorant about medicine, and my boyfriend is a Doctor.

These people are predatory, and dangerous. She was telling me things that I knew to be medical B. S. I looked at their products and they aren't any better than what you can get at Walmart, Target, from Life Extension, Amazon, or luckyvitamin.com.

I'm always seeing hateful old ignorant people going on tirades against everyone, responding to every comment with an insult and yet; nothing happens. They allow MLMs to misrepresent their products and businesses, and scammers are rampant.

It's just a bunch of Karens whining about dog poop, asking for a Doctor recommendation, or posting pics of some random car convinced they're out to kill everyone.

It takes a special kind of person to tolerate this trash heap of unhinged.

I've NEVER been able to cancel a transaction unless I called, which this time, I was told by a rep not to even bother because their wait times were so long. Look at your facebook page, It's riddled with the same problems.

PROS:
I've scored some unbelievable deals on legitimate designer items.
Easy site to search.
Bundling and making offers is easy

CONS:
Poshmark does allow the sale of fakes.
If a seller is a scammer, abandons their store/does not ship, there is no system to kick them off like ebay.
Their case review system is random at best. It sucks for buyers and sellers.
No communication other than a very slow email with corporate or cs specialist. No other way to communicate with sellers/buyers other than public posts.

I've spent thousands with this site over the past 3 years. I've had a few issues, but nothing that wasn't resolved quickly. The past few weeks however, I feel I may never buy from them again. I placed 3 orders on 09/20:

Order 1: Everything but 1 item shipped in 1 week. That item was cancelled because they were out of stock.

Order 2:1 item was not new with tags as described. Another came damaged. Shipped after 1 week.

Order 3: Took 3 weeks to ship 5/8 items only after I threatened a chargeback. Had to resort to that because multiple social media posts and emails went ignored. 1 item was not new as described. The other 3 items never shipped even a month later. Contacted customer service, they said I should just go on the site, and open a return for the 4 items. I can't because it was a guest checkout. No reply in a few days.

It took 2-3 weeks for a refund for 2 of the items. Filed a complaint with the BBB because I can't get them to send me the items, or a return slip for 1 item. Their excuse is Covid, and a big spike in sales. You've had 18 months to figure this out like every other company.

It takes FOREVER for anything to load. Half of it will load on a good day. Not to mention, many sellers have below an 80% approval rating. That is unacceptable. Don't pay attention to the positive reviews with one rating,. They are fake; having similar, generic names and pictures, and 5 stars across the board.

I ordered a heavy duty bag strap which should thick clasps, and all metal hardware. I got the strap with completely different shaped and thin plastic hardware. I called customer service to make the return, and they told me they only use stock images and work as a Distributor. Ok, so why isn't someone double checking for updates on inventory? I just had my time wasted buying something I guess they don't have anymore.

Order 1: Went to pick up the food, another driver took it already, order just disappeared, no comp.

Order 2: Went to the restaurant which apparently closed a few months ago.

Order 3: They lost the order, kept saying they were remaking it, never did.

Order 4: Restaurant is known for closing early and refusing to make anything after 7 P.M. This has been reported multiple times over the past 3 months.

The support is atrocious for drivers and customers.

I started driving a little less than a month ago. The app is insanely buggy and gives me bad directions to at least 3 places per day. In one week, I encountered 15 unique app issues. It crashes about once a week and costs me an entire shift. Customers think we're idiots because the app takes you 1 mile out of the way, and tells you that you've arrived. Thankfully there are backup nav systems you can use. If a customer says this is a reoccuring problem; I always advise them to write in the directions box, "use other navigation system" as a tip off that you'll end up in the wrong place.

More than once it went down as I was blocks away from the delivery point. Having to restart the app, your phone, etc. takes time. Support is absolutely useless. They always blame issues on, "a bad signal or you not contacting the customer". Well, you can't contact them IF THE APP IS DOWN. Also, I only dash in the city or large suburbs with 4 bars minimum. Trust me, it's the app.

Another thing customers don't know, is that the app hides tips from drivers. You can tip $10, but it will only show us $6.75 which is base pay of $2.25 in my area, and a $4.50 tip. You literally will not see it was a $10 tip until after delivery. This explains why a lot of food is not picked up right after the order is placed. For some drivers, the mileage is too much for $6.75 and they decline not knowing they could be making double shown.

I bought 10 items, 2 days later received notifications from FedEx saying they were shipped in 2 separate orders, then 1 day later received an email saying 5 of the items were cancelled because they didn't have the items in stock. As it turns out, they order the items from the manufacturer's warehouse whenever they're being sent out.

I told them to just recall the packages if possible because I don't want just half my order as the 5 cancelled items were the reason I really made one in the first place. They recalled one package, and I just have to refuse or resend the other. I was told by one CS rep there's nothing that can be done as they were already shipped, and the second rep actually recalled the first package. It was just incredibly annoying because they don't even have the inventory they advertise, then you have to dig and come up with solutions for yourself. I'll never order from them again.

I love their instant savings feature. I've managed to score a few things for less than any in store or other online seller. They are the best for beauty/hygiene and storage containers, and the items arrive very quickly.

So, I sent an email to their corporate office explaining that it's been a month and nobody's helped me. I'm a student, I run a home business, and both are suffering. I did have someone get back to me quickly, and FINALLY send a team out. Turns out, I was right, and it was an issue with the tower. They blew me off until I threatened to go elsewhere, and convinced them I'm in my 20's and know what to try with technology.

I was all set to buy quite a few lots. When I got to the payment screen, it just said, " fatal error cannot define currencies" before I even put anything in. There was no way to submit my information. I tried again a few weeks later, and got the same thing. I emailed them, and never received a response.