I wish I had seen these reviews prior to purchasing but as I am on hold with them after them being rude to me, I stumbled across this forum.
I bought tickets a week ago and still hadn't received an email and they aren't in my account area on the website; he told me to check again and I said this is why I am calling you the event is two days away with no tickets. I wanted a refund but that wasn't allowed, and they wouldn't budge.
I just wanted to put my money towards ticketmaster where they may be more expensive but their customer service is great and never had a problem.
So, I am never purchasing from seetgeak again as its a scam and customer service reps are very rude!
Hi Ashleigh,
Thank you for taking the time to write this review of SeatGeek and share your experience.
We're truly sorry to hear about your experience and would love the opportunity to discuss this with you further!
All our best,
SeatGeek
E-Mail: Hi@SeatGeek.com
Phone: (888) 506-4101
https://seatgeek.com/support