I read alot of reviews prior to buying from pearl source. I also had a hard time finding any genuine customer photos of the pearls they have bought. Only one picture on Facebook, one on this site and no others. Even instagram is all marketing and photo shop images nothing legit to look at. So in the end I took a chance knowing I could return them if I was unhappy.
I initially purchased a multicolour pearl necklace and matching multicolour pearl bracelet. I bought the cheapest and most popular option. I have no prior experience with pearls and it was a gift for my mother for Christmas. The package arrived in 8 days due to covid and xmas period and both were in nice boxes with printed authenticity. My mother adores them. As we are not pearl people they look lovely to the naked eye and we cant tell if they are of bad quality. My mother has had nothing but compliments wearing them and has no complaints so I am happy. I understand people are unsure on quality. If you buy pearls often and understand visually what they should look like at any grade then pearl source may not be for you. But if you are like myself, I am very happy with how they look. Both pieces have not fallen apart and my mother has warn them pretty much every day since Christmas.
Since then I have also purchases two sets of my own pearls from pearl source. The white pearl necklace with whit pearl bracelet and the pink pearl necklace with pink pearl bracelet. Both options are the smallest, cheapest and most popular sets. They were purchased two days ago and are already in Singapore for transit to Australia. I have purchased the warranty both times and I was able to use a 20% discount found online via discount site to get $205 off my complete purchase. I doubt I will be unhappy.
I will update my review once the new necklaces are received with photos.