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Ashish V.

Contributor Level

Total Points
80

1 Review by Ashish

  • Ashley Homestore

10/21/21

Do not buy from Ashley Homestore. Absolute nightmare in delivery. We ordered in the store on Sept 6th, 2021. The sales rep told us with confidence there would be a delay but would arrive by end of October 2021 at the latest. Now the store is telling me it's on backorder and showing arrival at the warehouse on April 22,2022!

While there maybe supplychain issues, this 6 month delay is unacceptable on top of the 2 month waiting period they initially shared.

They should provide monetary compensation for this to drive customer loyalty instead of losing customers and future customers that may read this and realize they don't want to wait 6-8 months to enjoy something they purchased.

Products used:
Bar Stools

Service
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Make sure you are extremely sure of purchase because Ashely don't honor ANY PURCHASE AND ITS YOURS!

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