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A s.

  • 1 Review
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Experience: Baby & Kids, Clothing & Fashion, Shopping

Member since November 2019

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1 Review by A

11/5/19
I have been trying to get a refund for months. They lie and they have terrible customer service. They keep emailing me saying they never received my package but yet i have confirmation it was delivered. After sending mutliple emails and screen shots they still are asking the same quetion over and over. UNREAL.
maggieq4
Maggie Q. – Popreal Rep
Dear customer,

Sorry we could not locate any order under your existing email address. Please send me ONE of the following info, i will check the order status for you.

1. Order number: Pxxxxxx You can log in your account on our website, and go to ""My Account"" at the upright corner of our website. Then you will see all your order details there.

2. transaction ID: 4SE6264083273123X (a series of 17 numbers and letters) or receipt number (16 number)

3. Email address you registered on our website

Your earliest reply would be highly appreciated.

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