We are traveling to Italy and bought soccer tickets months ago for a game in Rome. The match DATE was change, not just the time on the original day, the entire date. Viagogo states they do not offer refunds unless the matches are cancelled and said I could re-sell. Well then I get a notification that I am unable to have them live on the site because Viagogo wouldn't have enough time to transfer and ELECTRONIC ticket to a new buyer.
Would NEVER use them. Buyer beware with this company.