If you are in the US, I highly recommend filing a complaint with the FTC and your state's Office of Attorney General. I do believe this business is scamming people and needs to be shut down. I have received fake and duplicate "leads" over the course of 2 years.
Hi there,
We're sorry to hear that you did not have a positive experience using our site, however we strongly refute your claims made against our business.
Please email us at team@bark.com and we'd be happy to help you make the most of our platform.
Alternatively for legal matters, please write to our legal address:
40 Eastbourne Terrace,
London,
42 6LG
Kind regards,
The Bark Team