- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I bought 9 january 2019, five goods. I received only two. I'm waiting for refund... and nothing. TWO MONTHS.
Artur M.'s review of NewChic earned 6 Very Helpful votes
Artur hasn’t received any thanks yous.
Artur doesn’t have any fans yet.
Artur isn’t following anybody yet.
Empty.
Dear Artur M.,
Thank you for placing your order on Newchic. We are sorry for the issues you have experienced.
After you placed the order, you can log in Newchic account and check order status: My Account -- View Orders--My Orders--(--Order Details/Order Tracking)
https://www.newchic.com/account/orderlist.html
Please kindly check if there is the split orders. If you have ordered multiple items and some of them cannot be dispatched immediately, the order will be split shipped and you can find the estimated dispatched date above in your account center. We are sorry for all the inconvenience caused and hope for your kind understanding.
For any further information or assistance, please feel free to contact us and tell the order number. Below is the link to submit your request with reply by email.
https://www.newchic.com/Contact-Us-hc10.html
If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7. Here is the contact number to the customer service.
Phone: +00852 -81931379 (Office hours: 00:00am to 09:00am GMT+8)
We will do the best to help you. Thanks.
Best regards,
Newchic team