Artrice A.

I was referred by an associate that used them when she started her business and so with reasonable expectations I contacted them. The person that took my information (to start a nonprofit) was friendly, professional, and, I later learned, not completely truthful. The first misinformation he told me was that my last payment would be due in December so I was unprepared in November to be told it was due. November. Two conversations later I still had to pay a decreased amount but to do so I had to change the plan I'd originally signed on for to one that offered free services.
The second surprise arrived with the paperwork to file for my nonprofit status: the fee to file had changed from: "it won't cost you anything" to $800. What?! The catalyst to write this review happened about 90 mins ago. I received a call from Legalzoom 2 days ago to make an appointment for a free consult with an attorney regarding filing taxes for my company. THEY called me. An hour before my appointment, 9a.m. Legalzoom sent me a reminder email which they should have sent to the attorney scheduled to talk to me because I haven't received a call from him/her. I don't recommend using them. They received $1100 from me and I've been lied to. Do not use them to file a nonprofit and if you do question everything and have them send you an email detailing everything you talked about.