Arthur P.

I HAVE AN ONLINE "ETSY SHOP" (etsy.com/shop/prospectorcollection) SELLING ANITIQUES, ART, SCULPTURES, COLLECTIBLES, ETC AND SIMILAR "TREASURES" FROM MY PERSONAL COLLECTION AMASSED DURING THE PAST 50 YEARS.

ANY OF THE ITEMS THAT I HAVE PURCHASED FROM EBTH DURING THE LAST 3 YEARS CAME TO ME IN EXCELLENT, AS DESCRIBED, CONDITION AND WERE EITHER LISTED AND SOLD ON MY SITE OR KEPT FOR MY PERSONAL COLLECTION AND MY HOME DECOR.

EVERYTHING THAT EBTH ASSOCIATES HAVE DONE FOR ME HAS BEEN PERFECT. ALL OF THEIR COURTEOUS, SMILING, KNOWLEDGABLE, AND EXTREMELY HELPFUL CUSTOMER SERVICE REPRESENTATIVES THAT I HAVE DEALT WITH, SINCE DAY 1 OF MY MEMBERSHIP, MAKE SURE THAT THEY SOLVE ANY & ALL PROBLEMS (INCLUDING IMMEDIATE FULL REFUNDS FOR DAMAGED MERCHANDISE), CONCERNS, OR JUST QUESTIONS THAT I HAVE HAD. THANK YOU AND KUDOS TO ALL FOR A JOB WELL DONE! THEY HAVE ME FOR LIFE.

Company website refused to allow me to change the expiration date on my credit card as it had expired. When they used it for a future purchase, it naturally was declined. They then cancelled my account. When I sent them numerous emails to their accounting department, they were ignored. When I called, no one could help me and kept telling me to email the accounting department which obviously I was doing. I have since stopped trying and am now shopping elsewhere with no problems.