ARTHUR M.

Update:
Giving these guys another chance. They actually did ship out my order quite promptly and tracking was indeed provided. However, where they messed up was providing a link for tracking that does not work on Chrome. I was unaware of that initially so it was very frustrating when customer service was being unhelpful by replying with stock answers telling me to wait another 5-10 business days for tracking info to update when in fact it'd already work on another browser, e.g. MS Edge/Explorer. Told them that I'd cancel my order thru credit card company then I started getting useful responses from them and finally got the issue straighten out. They brought this bad review upon themselves so really need to get that link/browser problem sorted to avoid unhappy customers. Shipping from China to Cali was about 10 business days so not too bad. Willing to buy again.

Original review: 1-star
15 business days already since my order was supposedly shipped out but still no updated tracking information whatsoever. Contacted them and was basically told to wait and wait some more. Looks like I'll have to call credit card company to cancel order in a couple of days. Really too bad... saw the bad reviews but gave it a try anyway... now I know.