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Arthur L.

Contributor Level

Total Points
261

2 Reviews by Arthur

  • eFamilyMart

12/11/13

Placed an order through a voucher system at DealChicken.com the product was never received and no response to my emails. These people are crooks. I; m sure any good reviews are bogus.

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John b. – eFamilyMart Rep

Firstly, thank you for your purchase. Our top priority is ensuring customer satisfaction with every purchase.

We understand that sometimes mistakes happen and as a result, the customer is not fully satisfied. It is clear based on your response you are not completely satisfied with our service. For this inconvenience, we are truly sorry. In order for me to assist you with this transaction and ensure you are fully satisfied, could you please provide me your order id or voucher number so that I can look up your order.

We also noticed that this is your first time posting a review on SiteJabber. As you sitejabber does not validate any information prior to posting which means anyone can post a review. In order to ensure, that you are legitimate customer, please provide me your order id or voucher number so that I can look up your order.

Our ultimate goal is to ensure customer satisfaction and it is my promise to you that we will try our best to resolve your issues and compensate you for any inconveniences.

Kind Regards,

John B

  • Dealchicken

12/11/13

I purchased a voucher for a product to be shipped from EpacificMall.com and the product never arrived. No one at DealChicken has responded to my emails. Their position is "the seller is responsible". Not important to a buyer that pays the money to them. Their refund policy expires two weeks before the product is supposed to ship. Scam all the way.

Arthur Has Earned 1 Vote

Arthur L.'s review of Dealchicken earned a Very Helpful vote

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