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arthur c.

Contributor Level

Total Points
162

2 Reviews by arthur

  • Lyft

11/30/19

Horrible experience! I set up a remote pickup of my mother and sister and Lyft sent a driver than COULDN'T SPEAK OR UNDERSTAND ENGLISH! My mother is 86! I tried to communicate with him and he just said nothing! After picking up them he got lost and drive around in circles and then made them get out of the car! This was Thanksgiving! I had to call 911 and have the police pick them up and take them home! I complained to Lyft and they didn't even credit me the full amount they charged me! They just send me canned I'm sorry emails. This is a horrible company and I will never use them again! They don't care about the rider at all and they don't have a culture of trying to make thinks right like Nordstrom. Beware!

  • Overstock.com

4/22/18

I purchased two VIGO kitchen faucets at overstock.com and installed them both. One leaked from the start. I thought I was going to have to battle overstock.com because I actually installed the leaking faucet (though you kind of have to install a faucet to know if it leaks!), but when I started an online chat with their support, they were amazing. They issues a free return label and ordered a new replacement faucet right then and there for free as well! The support person was expedient and professional! The new replacement faucet came in 4 days and I just installed and no leaks! I love overstock.com!

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Arthur C.'s review of Lyft earned 2 Very Helpful votes

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