Arthur B.

Online ordering is a mess. Shop staff disinterested. Goods do not arrive when they should and returning often faulty goods has become a nightmare for customers. Goods lost, delivery drivers do not arrive, delivery companies constantly lying and giving fake reasons for not turning up ( lost paperwork, system down, driver shortages, package lost in system etc) we have heard them all. Such a load of liars. Does Boris Johnson run the delivery side of this outfit?

Do not touch Booking.Com. They conned me out of my holiday. I booked a family holiday at a good price seven months in advance and paid upfront. A week before we were due to leave I received an email from them saying that the cost had tripled! Either I would have to pay the increase or they were going to cancel. I wrote back and tried to argue that you cannot just do that to people and instead of talking about it they just cancelled everything.

They messed with our heads and ruined a family holiday with a few taps of a keyboard. NEVER NEVER trust Booking.Com. I have since discovered that they have treated many others in the same way. Booking.Com cannot be trusted. Do not give them money. Do not book through them. Above all do not trust them. In my experience they are cheats, liars and con artists. A thoroughly disgusting company that treats clients like dirt. Customers mean absolutely nothing to this company. YOU HAVE BEEN WARNED by someone who did not heed the warnings of others. AVOID AT ALL COSTS OR YOU WILL PAY A HEAVY PRICE ONE WAY OR ANOTHER. A nasty business that operates in a dirty low down fashion and treats customers with utter contempt. They care nothing for anyone but themselves. No honour, no trust, no integrity.

Treat Booking. Com like you would treat a terrible infectious disease and keep well away from it.