Arpit P.

I opened up my account few months back and kept for some academic research. Since they were not having quality stuff, I cancelled my membership on May 2018. They show in my account that the account is cancelled and I can't subscribe any more, however, they keep on charging $8.99 from my account every month. The pity is, there is no cs phone number and email or posting complain is the only option. I explained them via email but they simply wrote back that there is no purchase from my account recently. They are neither refunding nor cancelling this recurring payment. Very pathetic experience. Not recommended to anyone.