I joined care.com about a month ago,
Since then i, I, lost job opportunities because everytime I tried to put in my password, it rejected it and I applied for new password, I get in occasional y and I couldn't go any further in the app
Ive tried emailing and going on separate apps to message them, but never any reply
Today I spent 23mis getting through only to be told my issue is NOT a billing issue
So my option to avoid another 23mins or more getting through to the right department was to cancel my membership
This was my customer service I received instead of putting me through the right department and resolving the problem
Note... even though I requested to be canceled as a member,
I just received a email saying that they down graded my membership
NOT CANCELLED 6TH