I ordered 2 hard drives from them on 7/20/16. On 8/1/16 I called to find out if they had shipped and where they were.
After being placed on hold & cut off, I called back & was told that the order had been canceled because the drives were out of stock, and that I had been sent an email telling me this.
This was a surprise to me because 1- the drives appeared to be in stock when I placed the order and 2- I had never received such an email.
It turns out that the email telling me the order was canceled arrived several minutes after I made the 2nd call.