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Arina L.

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1 Review by Arina

Justfly.com

  • Justfly.com

“Zero Customer Service”
7/8/19

We bought tickets for Turkish Airlines flight with a stop over. When we were late to one of the flights, due to a situation that was not our fault, TA charged us over $800 per ticket penalty. JustFly provided no disclosure of such high penalties for this airline. They were unwilling to help in any way. Impossible to talk to people whom you can understand, impossible to get transferred to a supervisor, irresponsible, terrible customer service. Will never use them again, especially after reading some other reviews on this site.

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