Ariel C.

I have every apple product you can think of from the AirPods to the Iwatch iPhone MacBook Apple TV but I will no longer be buying any Apple products. I will no longer give a company that does not value their customers my hard earned money. I live in Florida and I do work out in my headphones, but I also take very well care of my Electronics a few weeks ago I noticed corrosion on the bottom of my AirPods I also work in a lab so I looked at them under the microscope and noticed there was corrosion as well on the prongs of charging case I went into Apple Store they looked at my product and said corrosion is due to water damage I know very well my AirPods have never been exposed to water I also know I've had remote controls for TVs that the battery has corroded inside they advised me to call Apple and mind you I bought them eight months ago I called Apple they agreed to send me new AirPods under the condition they put a $214 hold on my card I sent my defective AirPods into them and they determine if it's covered by warranty or not if it is not my card will be charged the $214 which is absolutely absurd if you ask me when the product in store cost $140. I paid 159 why on earth would I pay extra money for a product that didn't even last me eight months previously. My other option was to go back to the store when are they simply did was look at my product and tell me corrosion is due to water damage when I asked the customer care representative if that's what you can even call them because I don't feel like they cared she told me I could go back in order not to have the $214 charge to my card I then proceeded to ask her if I do sell my product in is it actually going to be taken apart and examine or were they simply going to look at it and determine battery corrosion is due to water damage she proceeded to tell me they do the same thing that the Apple store that I recently visited did and those were my two options take it or leave it... This has not been the only problem my family has had with all of our Apple products my boyfriends Apple 8+ iPhone microphone just went out two days after his manufacturing warranty Expired so that means he's had his phone for a year and two today's I can no longer use it to talk on the phone to fix it it will be $350 as were still making payments on that phone my cousin went and bought the Apple Watch after me and my boyfriend had had to return it the next week because it would no longer turn on or charge all these products have been extremely inconvenient especially for the price that were paying I will no longer recommend any Apple products to anyone anymore spend your money wisely and don't support companies that text their customers extremely high profit amounts and don't honor their products warranties manufacturing or workmanship #BoycottApple