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Arianna K.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping

Member since April 2019

  • Review

    1

  • First Reviews

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Review Distribution

1 Review by Arianna

4/22/19
Worst experience online shopping I ever had. Ordered same parcel 3 times!!! And every time it was not delivered for some weird reasons when my house is really easy to find and access and never ever had problems with deliveries. Contacted JustFab and they keep refunding my money on credits and when I write emails asking for help and refund into my account they just ignore them completely. I wrote them about 12 times already and they do nothing. Tried to call and spent half an hour on the phone with no answer. Asked many times to close my account and again being ignored! I can't believe I'm being treaded like that considering I was really nice to them besides all the facts.
ivyt14
Ivy T.
Hello Arianna,

We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our Member Services Team will email you within 48 hours.

Best,
Ivy

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