Aren L.

I placed an order on the date 22/11/18 the money went through which was Rs. 3243. But I didn't get order confirmation. I thought the money was stuck in the portal so waited for more than 7days for the return of my money but I didn't get any message. So I contact the bank and ask them about the transaction. The concerned bank said the money have been accepted by the merchant and money have been debited from my account. I repeatedly emailed jabong and gave my bank statement as well in PDF format like they have asked. After 4 days I got a reply from them that the complain have been closed cuz there was a failed transaction and I have to talk to my bank. These guys are fraud and God forbids no one should face the same as me. I'm just a regular person and I don't have the proper knowledge to fight these. All I have to do is complain and I hope someone will hear my voice. It's been 22 days and no sign of refund. In case the money was stuck somewhere in the gateway it would have arrived by now. But my bank have clearly stated that the "merchant" have received the money so jabong is a big fat lier and fraud ripping money out of common people.