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Rena H.'s Profile

areniag

Reviewer level: 1

Level 50% complete

1 Review

3 Votes

3 Very Helpful

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Member since: January 2017

1 Review by Rena

ShoeDazzle

ShoeDazzle

1/30/17

I have used their site for several months now and have not had any problems until today. I was skipping the months I didn't want and decided to get charged the 39.95 dollar member credit this month. I waited for a buy one get one sale because that's the only time I buy from them. One recently came up and I bought two shoes and double checked the order page for any unwanted magazine subscriptions and made sure my member credit would apply. (which it said it did) Little did I know that YOU CANNOT use member credit any way you want! (even though it's YOUR money!) I checked my bank account and I had been charged another 39.95. When I contacted them as to why, they said that member credit is not available for this promotion so I paid full price for the other shoe..... I'm sorry but it was MY money that I paid to be a "VIP" member of this site and I can't use it however I want!? And now I have to wait for my shoes and send them back to get a refund. So, basically if I had just skipped the month and then paid when I saw the sale I would have been able to get it?...... Does that make sense to anyone? Way to trick your "VIP" customers into having to spend more money. If you do buy from them triple check every freaking little thing. Or they'll take your money.

Rena Has Earned 3 Votes

Rena H.'s review of ShoeDazzle earned a Very Helpful vote
on 2/1/17
Rena H.'s review of ShoeDazzle earned a Very Helpful vote
on 2/1/17
Rena H.'s review of ShoeDazzle earned a Very Helpful vote
on 1/30/17

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